Full-Time CO-HOST for Sagon Branch

Quận 1, Ho Chi Minh City, Vietnam

Job Type

Sài Gòn is opening ~
We're looking for a full-time CO-HOST for our Airbnbs in Saigon Branch

Join one of the top Airbnb hosts in Vietnam, with 3,000 reviews!

About the Role

Benefits:

10 million net salary
performance bonus
13th month bonus
company phone
paid annual leave

Responsibilities:

Communicating with the guests via phone, email and chat
Owning the reservations process from booking to checkin to checkout
Checking rooms before the guest checks in and after the guest checks out
Replenishing the consumables and amenities at each unit
Coordinating with housekeeping to change the rooms and pick up and deliver laundry
Coordinating with the outside contractors and handymen to resolve maintenance problems and do preventive maintenance
Responding to, troubleshoot, and resolve guest issues in a timely and positive manner
Upselling additional services to the guest
Collecting room payments and handling security deposits
Other tasks as needed

Requirements

Requirements:

  • Vietnamese fluency is a MUST

  • English proficiency is a MUST

  • Happy, outgoing personality and the ability to calmly interact with upset or angry guests

  • Eager to learn

  • Prior customer service experience in the hospitality industry (restaurant, hotel, etc.) is preferred. The most important thing is we need people that are committed to ensuring the perfect guest stay.

  • Own a motorbike since our properties are in different locations

  • University degree is preferred but not required


Our properties are located in or around District 1, HCMC.


Send your CV to email: sazivietnam@gmail.com


About the Company